Sabtu, 19 Mei 2018

SOFTSKILL (BAHASA INGGRIS BISNIS2) LAST TASK DUE ON 20TH MAY 2018



VERTHC COFFE SHOP


Group member are:
Vermita effendi as Manager
Rio robi maulana as Barista
Thalia aprilia as Waiter
Cindy Eka Restiani as Cashier





      The business plan that we will set up is a coffee shop that will sell various types of typical Indonesian coffee drinks. Our target market is employees and students, so we will open a coffee shop around campus & office .Desain we will make for this coffe shop themed abstract & intragramable to appeal to customers. For the price we offer an average of Rp.25 thousand for a cup of hot coffee and Rp. 30 thousand for a cup of iced coffee. We think the price is quite affordable for employees and students. profit prediction 100% of total capital, because we make a cup of coffee with a total capital of only Rp12-15 thousand.

   At this coffe shop I served as a barista. Barista's job is to make & dispensing coffee. But not only that in my work must also be sensitive to the taste of coffee so that customers feel satisfied with the coffee that I make. Because the taste of coffee that I make will affect customer loyalty that will make the coffe shop is more crowded.

     Barista must understand what customers want for coffee. Barista also will always be ready to accept complaints from customers against the taste of coffee, I as a barista must be professional. Then in the duty I have to be friendly to all customers, because what I do will have a big effect on this coffee shop